Kebijakan Privasi

Update Terakhir: 30 Juni 2022

Crypto Asset Transactions on Blockchain Network

Registered and / or verified users understand and agree that when users or a third party sends crypto assets to Cyra wallet from an external crypto wallet is not hosted by Cyra, the person initiating the transaction is solely responsible for executing the transaction properly, which may include, among other things, payment of miner’s fees in order for the transaction to be successful and the accuracy of Cyra wallet address. Non-payment of miner fees may cause your transaction to remain in a pending state outside of Cyra’s control and the lack of accuracy concerning Cyra address might result in the loss of your assets. Not responsible for delays or losses incurred as a result of an error in the initiation of the transaction and has no obligation to assist in the remediation of such transactions.
Once submitted to a blockchain network, a crypto asset transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the blockchain network. Crypto assets associated with blockchain transactions that are in a pending state will not yet be included in your Cyra Wallet balance. Thus, users will not yet be able to conduct crypto asset transactions of the respective token until it is fully confirmed by the blockchain network.

Crypto Asset Transactions on Blockchain Network

Crypto Asset Trading is a risky activity because prices can change significantly over time. Cyra is not responsible for changes in exchange rates of crypto assets, the risk of loss from buying, selling, holding, investing, and trading any crypto assets. It is the user’s responsibility to manage the aforementioned risks. Therefore, users are advised to be careful and measure their financial condition and make sure that each user is ready to face risks before making a decision. All decisions regarding crypto asset trading are conscious and independent decisions of the user and there is no coercion whatsoever.

Changes / Updates to User Data

The user can reset the password by asking to get a link on the registered email so that he can enter a new password. The user can reset the PIN by entering the old PIN accompanied by entering a new PIN in the application.

Change Password and PIN

Verified users must register their full name, ID / Passport number, photo ID / Passport, selfie photo along with ID / Passport. Verified users can access all features of Cyra namely: Buy and sell Bitcoin and other crypto assets supported

Security of Personal Information

Statements from any access, collection, usage or disclosure to any third parties and from any process that is contradicting with the prevailing laws, and protect users from any losses, destruction or damages or any other similar risks.

Security of Personal Information

Force majeure is any event or event that is out of power / ability, cannot be avoided and occurs not because of an error / negligence, including but not limited to natural disasters such as earthquakes, floods, storms, hurricanes, hurricanes, floods , landslides, volcanic eruptions, other natural disasters, wars, demonstrations, riots, terrorism, sabotage, embargoes, mass strikes, pandemic and government regulations and legislation especially in the economic and monetary fields that can disrupt the continuity of the Cyra business.
Verified users must register their full name, ID / Passport number, photo ID / Passport, selfie photo along with ID / Passport. Verified users can access all features of Cyra namely: Buy and sell Bitcoin and other crypto assets supported